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Yet again, a majority of grievances were pinned to abuse and harassment on the platform.
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Yet again, a majority of grievances were pinned to abuse and harassment on the platform.
The complaints continued to focus on copyright violations as seen in previous months.
There were also fewer users who appealed the ban in the reporting period.
As per the IT Rules 2021, social media intermediaries must proactively identify and remove information among other requirements.
Social media intermediaries must offer information for identify verification or help to government agencies for crime prevention and investigations, according to IT Rules 2021.
The report provides key insights on why users raise complaints and how big tech companies like Google address them.
Abuse and harassment on the platform saw the highest total number of user grievances.
Naturally, most of its grievances from Indian users were requests to overturn these bans.
A majority of the complaints filed by Indian users were about their Facebook accounts being compromised.
The tech giant complied with these user grievances, doubling the number of items that were taken down in previous months.
