Based on four user grievances, Twitter took action against 404 URLs for illegal activities such as doxxing (revealing someone's personal details online), money laundering, hacking, etc, according to the platform's compliance report between November 26 and December 25, 2021. These grievances may or may not be accompanied by court orders and could likely have multiple text, photos, or videos listed for action or user information, the report added. The report does not include government requests for information. Under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, significant social media intermediaries like Twitter have to publish periodic compliance reports with details like number of user grievances, amount of content actioned, and proactively-detected content. Twitter had earlier been in a tussle with the Indian government for not complying with the IT Rules, which had led to the social media platform facing several court cases and reportedly losing its intermediary status in India. These reports indicate the platform's compliance efforts since that time. Majority of user grievances to do with verification, account access Based on nine user grievances, Twitter said that it took action against 60 URLs for posting sensitive adult content. Furthermore, it received 35 grievances on issues related to harassment and abuse, following which 37 URLs were actioned. The majority of user grievances that Twitter received were related to account verification, account access, seeking assistance or information regarding an account, or Twitter’s enforcement actions, details of which are not included in the table provided by the report. According to…
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Twitter took action against 404 URLs for illegal activities, between November and December
Abuse and harassment on the platform saw the highest total number of user grievances.
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