News ONDC vs Zomato, Swiggy: What to look for behind all the hype While the hype around ONDC might be generated by paid marketing campaigns, as some seem to believe, the shortcomings are real. Sarvesh MathiMay 8, 2023
News Data & Duopolies: Making a Case for Regulating Data in the context of Competition Pacta Research Team Identifies Concerns Over Swiggy and Zomato's Use of Consumer Data to Inform Business Strategy Guest AuthorApril 18, 2023
News Swiggy Announces New Sexual Harassment Policy for Women Delivery Executives: Here’s What to Know Gig workers are not covered under sexual harassment laws in India, claims Swiggy as it says it will undertake awareness and redressal methods Aarathi GanesanNovember 18, 2022
News Swiggy collaborates with IIT Jodhpur for ‘state-of-the-art’ facial recognition technology This is to enable “comprehensive background checks for delivery partners" says Swiggy, but are safeguards for facial recognition tech in place? Vallari SanzgiriNovember 16, 2022
News Why restaurants are against Swiggy, Zomato payment gateways for dine-in customers Leading restaurant chains urged others to not allow Zomato and Swiggy enter the dine-in space with payment gateways Sarvesh MathiOctober 18, 2022
News Zomato Pay and Swiggy Diner are dangerous for dine-in industry, NRAI warns restaurants The National Restaurant Association of India issued an advisory to its member restaurants warning them about Swiggy Diner and Zomato Pay Sarvesh MathiSeptember 7, 2022
News Compensate kin of delivery workers who died on duty: IFAT tells Zomato and Swiggy Delivery workers union wrote letters to Zomato and Swiggy demanding compensation for the kin of delivery workers who died while at work Vallari SanzgiriAugust 4, 2022
News Bengaluru Swiggy workers halt strike while company goes over complaints Delivery executives working with food delivery giant Swiggy took to social media with their grievances amid policy focus on the gig economy in India Vallari SanzgiriJuly 25, 2022
News Why companies like Zomato and Swiggy are in trouble with the Indian government over user complaints? Major e-commerce food business operators like Swiggy and Zomato* have been asked to furnish details about their consumer grievance redressal mechanism within 15 days,... MitakshJune 15, 2022
News Swiggy acquires Dineout as it squares off against Zomato Swiggy is moving past online delivery and onto the dining market. MitakshMay 16, 2022