Bringing you quick updates on the tech space, policy making and digital rights from India and across the globe. HDFC Bank CEO Sashidhar Jagdishan writes to staff on tech issues In a letter to bank employees, HDFC Bank's CEO Sashidhar Jagdishan said that the bank is working with the regulator to overcome some of technical issues it has been facing over the last few months. The bank has seen a total of 5 technical outages in the last 28 months. Jagdishan, who took over from Aditya Puri last October, listed the reasons for each of the technical outages. New Mobile Banking app crash in November 2018: there was unprecedented demand to download its new mobile banking app, which caused a crash. Since then the bank has upgraded the mobile app seven times, which has been smooth without any downtime. Mobile Banking app outage in December 2019: A system upgrade patch, or software upgrade, provided by one of the banks' vendors was faulty, leading to an outage. Outage at Data Centre in November 2020: This was due to third-party human error. The bank has taken several steps to ensure such issues in the future do not occur. Net Banking/Mobile Banking downtime on March 1, 2021: Due to a faulty signature on the HIPS (Host Intrusion prevention software), which led to a slow down on the net-banking and mobile-banking platforms. The issue impacted several global clients of the manufacturer as well. Net Banking/Mobile Banking downtime on March 31, 2020: A hardware component…
- After CIC’s Decision, NIXI Resumes Publishing Dispute Resolution Decisions December 1, 2022
- The Delhi High Court ordered a sexually-explicit video to be taken off the internet December 1, 2022
- What India’s IT Minister has to say about the concerns around the new data protection bill December 1, 2022
- Tamil Nadu pushes for Aadhaar-EB card linking despite data risks December 1, 2022
- Info on Online Gambling Law’s Report & Consultation Can’t Be Provided: Tamil Nadu Govt December 1, 2022
MediaNama’s mission is to help build a digital ecosystem which is open, fair, global and competitive.
The Structure and Style of a Dogma Community: Conspiracy theories and organized Twitter engagement on Sushant Singh Rajput
Studying the 'community' supporting the late Sushant Singh Rajput (SSR) shows how Twitter was gamed through organized engagement
Do we have an enabling system for the National Data Governance Framework Policy (NDGFP) aiming to create a repository of non-personal data?
A viewpoint on why the regulation of cryptocurrencies and crypto exchnages under 2019's E-Commerce Rules puts it in a 'grey area'
India's IT Rules mandate a GAC to address user 'grievances' , but is re-instatement of content removed by a platform a power it should...
Why ‘group privacy’ should be recognised, and how ‘non-personal’ data becomes a regulatory blindspot
There is a need for reconceptualizing personal, non-personal data and the concept of privacy itself for regulators to effectively protect data
Please subscribe to MediaNama. Don't share prints and PDFs.
You May Also Like
Google has released a Google Travel Trends Report which states that branded budget hotel search queries grew 179% year over year (YOY) in India, in...
135 job openings in over 60 companies are listed at our free Digital and Mobile Job Board: If you’re looking for a job, or...
Twitter takes down tweets from MP, MLA, editor criticising handling of pandemic upon government request
By Aroon Deep and Aditya Chunduru You’re reading it here first: Twitter has complied with government requests to censor 52 tweets that mostly criticised...