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IRCTC sees high ticket volumes, but lower convenience fees per ticket thanks to BHIM & UPI payments

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Around 7.5-8 lakh tickets were booked on IRCTC per day between in Q3FY21, a trend which has carried on in January, the company's chairman and managing director Mahendra Pratap Mall disclosed on an earnings call on Friday. Between October-December alone, 55 million tickets were booked. The railways was heavily impacted in 2020 by the suspensions in movement due to the coronavirus pandemic. Trains were suspended from March until May, and then only resumed at staggered capacity. However, per day ticket volumes are nearly 90% of pre-COVID volumes. Mall said that 30% of the per day bookings are coming from bookings on previously unreserved seats; each mail express train used to have 3-4 unreserved coaches, which the Indian Railways has converted into 'sitting' reserved coaches post-COVID, the Railways also used to handle the bookings for these coaches directly. Now, these bookings…

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