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E-commerce firms can email Mumbai Police to continue operations during COVID-19 lockdown

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Update (March 27 12:08 pm): In light of the standard operating procedure issued by the Home Ministry, Mumbai Police will continue to allow e-commerce and delivery operations on the basis of company IDs and uniforms, Pranaya Ashok, the Deputy Commissioner of Police told MediaNama. Kirana stores and other hyperlocal delivery stores will have to collect their passes from the local police station. "There is no elaborate procedure to be followed. Most of the kirana stores are already known to the police station. They only have to give basic details of their operations to collect the passes," Ashok said. 10,000 passes were issued to police stations and units across the city in the first batch. "If more are required, we will issue more," Ashok said. All e-commerce firms and delivery service providers that deliver "essential" goods such as food and medicines can email Mumbai Police at webcell.mum@mahapolice.gov.in to continue operations in the city, the Mumbai Police tweeted. This includes grocery delivery, e-pharmacies, food delivery and courier services, Pranaya Ashok, the Deputy Commissioner of Police told MediaNama. The company itself, through "their marketing team or anyone", can get in touch with the police, he said. Which brands have already been permitted? Ashok said that he has already spoken to Nature's Basket, BigBasket, Grofers and Amazon Pantry. "Apart from essential goods and services, Amazon is not allowing sales of anything else through their platform," he told us. However, yesterday, MediaNama was able to place an order for an HDMI cable via Amazon. We…

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