WhatsApp users can file a complaint with the Department of Telecom with regards to offensive/abusive messages they receive on WhatsApp, tweeted Ashish Joshi. Joshi is the Controller of Communications Accounts for Uttarakhand State, Department of Telecom. The victim/receiver needs to email the DoT at "ccaddn-dot@nic.in" with a screenshot(s) of the message along with the sender's mobile number. Joshi said the complaint would be taken up by telecom operators and police heads for necessary action. If anyone is receiving abusive/offensive/death threats/ vulgar whatsapp messages ,please send screen shots of the message along with the mobile numbers at ccaddn-dot@nic.in We will take it up with the telecom operators and police heads for necessary action. cc @Secretary_DoT — Ashish Joshi (@acjoshi) February 22, 2019 Joshi also tweeted the contacts details of the offices of the state license services areas in 22 states. Our LSA technical units conduct investigation on deficiencies of telecom operators & interaction on social media For each License Service Area(State) there is a unit Contact details attached in Public Interest Telecom Customers cud contact their respective state LSA unit pic.twitter.com/iVRFRYLvvN — Ashish Joshi (@acjoshi) February 24, 2019 According to the Hindu, the move came after several public figures, including journalists complained of receiving abusive and threatening messages. In an order dated February 19, the DoT had stated that license conditions disallow the distribution of objectionable, obscene, or unauthorized content in any form on the network. It further directed all telcos to take immediate action against their customers for sending such messages,…
