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Q3FY19: SBI’s UPI and YONO banking share up to 11% from 2% a year ago

SBI has reported a net profit of Rs 3,955 crore on the back of domestic credit growth, lower overhead expenses, amongst other reasons. Its operating profit grew by 7.40% YoY from Rs 11,755 crore in the same quarter last year to Rs 12,625 crore in Q3FY19, due to growth in net interest income and low growth in overhead expenses. In the 9 months ending at 31 December 2018, SBI registered a net profit of Rs 24 crore and Operating Profit declined by 11.75% YoY.

Metrics across digital channels


Share of transactions via “alternate channels” increased to 87.75% during December 2018, up from 83.47% during September 2018, and 83.80% during December 2017.

  • 7% via Internet banking (down from 20.8% – all figures below are YoY)
  • 13.4% on PoS terminals and e-commerce (up from 13%)
  • 1.5% on mobile banking (up from 1.1%)
  • 31.9% on ATM/CDM (down from 36.4%)
  • 5.4% via banking correspondents (up from 5.1%)
  • UPI and YONO were 11.3%, up from 1.9% a year ago

Merchant count

SBI had 25.75 lakh Merchant Payment Acceptance Touch Points of which:

  • 1,29,564 are BHIM merchants
  • 3,78,115 are Bharat QR merchants
  • 6,04,403 are Bhim-Aadhaar-SBI merchants
  • 5,77,288 are SBI PSPL merchants
  • 8,85,314 are BHIM SBI Pay merchants

Users and outlets

  • 57.3 million internet banking users
  • 13.26 million mobile banking users
  • 58,350 ATMs/CDNs
  • 58,210 backchannel outlets
  • 22,090 branches


  • Registered users – 53.66 lakhs
  • Value of Transactions – 5745.96 crore in Q3FY19
  • Digital & Insta Accounts – 19.62 lakhs
  • Online Marketplace (OMP) – 88 partners live on YONO in 21 categories
  • Pre-approved Personal Loan book size of more than Rs 1100 crore, with approximately 1,18,000 customers


  • Surpassed 10 million UPI Transactions in a single day
  • Market share of 21%
  • Market share of 17% with regards to volume of transactions in December 2018

Debit cards:

  • No of cards at 31.10 crore
  • Debit Card spends crossed Rs 10 billion in a single day
  • Average number of ATM transactions: ~1.4 crore per day

Market share

  • Claims to have 30.16% of debit card spends market share as of December 2018
  • 16.36% of POS terminals
  • 28.73% of number of ATMs
  • 17.3% of number of transactions in mobile banking
  • 14.24% of value of transactions in Mobile Banking

Download: Press release | Analyst presentation

Written By

I'm a MediaNama alumna from 2015-16 (remember TinyOwl?) now back to cover e-services like food and grocery delivery, app based transport and policies, platforms and media in India.

MediaNama’s mission is to help build a digital ecosystem which is open, fair, global and competitive.



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