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Ola launches insurance for riders for loss of baggage, missed flights, accident & more

Cab aggregator Ola has partnered with digital insurance company Acko General and ICICI Lombard General Insurance to launch an in-trip insurance program for its riders in India. The insurance program will let users claim insurance of upto Rs 5 lakh benefits in cases of loss of baggage or laptops, missed flights, accidental medical expense, ambulance transportation cover, etc.

The optional in-trip insurance program, called ‘Chalo Befikar’ can be purchased through the Ola app. And The claims can be made through the Ola app as well as Acko’s website, mobile app and, call center.

While the insurance booking through Acko General is live already across 110 cities in India, Ola’s partnership with ICICI Lombard General Insurance will be live in the coming month, the company said in a statement.

How does it work? A user booking an Ola ride can opt for an in-trip insurance cover while booking the ride at a premium of Re 1 for all intra-city travel; Rs 10 for Ola Rentals; and Rs 15 for Ola Outstation. The insurance is available across categories like Ola micro, mini, prime, auto, outstation etc.

Poor driver’s payouts

In a statement, the company said that the new insurance programme is beneficial for Ola driver partners (but, how?). Note that, a couple of weeks ago Ola and Uber drivers went on indefinite strike across Mumbai, Delhi, Pune, Bengaluru, among other cities, protesting against poor payouts received from the app-based taxi hailing firms.

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