wordpress blog stats
Connect with us

Hi, what are you looking for?

Uber finally introduces driver tipping in the US

Online cab-hailing service Uber has introduced in-app driver tipping, after being opposed to the idea for a long time. Riders and UberEATS customers will now be able to tip from the app after a trip or delivery, as may be the case. Tipping is currently available in Seattle, Minneapolis and Houston, with the company saying that it will be extended for all drivers across the US by the end of July 2017. Drivers will be allowed to cash out tips any time using Instant Pay, and Uber service fees will not be deducted from driver tips.

Uber drivers are contractors, not employees, and have been demanding in-app tipping to counter the decline in wages and incentives.

The company rolled out a few more changes, including:

Two-minute cancellation window – Drivers will receive a cancellation fee if the rider cancels after more than 2 minutes (as opposed to the earlier 5-minute window).

No unpaid wait times – Every minute the driver has to wait, after 2 minutes from arrival, will be paid for at a per minute rate.

Quest earnings eligible for Instant Pay – Drivers will be able to immediately cash out Quest earnings through Instant Pay. Quest in one of the two post-first month incentive programmes Uber has, the other being Boost. Instant Pay allows drivers to cash out up to 5 times a day.

This news comes at a time when Uber is under severe pressure and coping with a series of unexpected developments: the latest being Travis Kalanick decision to step down as CEO. He was on an extended leave of absence in any case, plus his responsibilities at the company were under review and expected to be reallocated, based on the recommendations after the internal probe.

State of Uber and Ola drivers in India

In India, drivers have been demanding better incentive structures as their earnings have started falling. The drivers say that they are not able to make their ends meet or pay EMIs for their car loans. In February this year, we saw the first instance where an Ola driver tried to kill himself by consuming poison in a strike in Bangalore. Reduced earnings was the common complaint among drivers MediaNama spoke to across Delhi-NCR region, Mumbai and Bangalore. More on this here.

Also Read:

Why drivers sometimes get less than 50% of what customers pay for Ola Share and UberPOOL rides

Ola-Uber driver association head Tanveer Pasha on driver debt, incentives, pricing, & sauna belt promises

MediaNama’s mission is to help build a digital ecosystem which is open, fair, global and competitive.

Views

News

By Rahul Rai and Shruti Aji Murali A little less than a year since their release, the Consumer Protection (E-commerce) Rules, 2020 is being amended....

News

By Anand Venkatanarayanan                         There has been enough commentary about the Indian IT...

News

By Rahul Rai and Shruti Aji Murali The Indian antitrust regulator, the Competition Commission of India (CCI) has a little more than a decade...

News

By Stella Joseph, Prakhil Mishra, and Surabhi Prabhudesai The recent difference of opinions between the Government and Twitter brings to fore the increasing scrutiny...

News

This article is being posted here courtesy of The Wire, where it was originally published on June 17.  By Saksham Singh The St Petersburg paradox,...

You May Also Like

News

Filed five years ago, the complaint accused Uber of predatory pricing and foreclosing competition in the taxi service market. Although CCI initially dismissed the...

MediaNama is the premier source of information and analysis on Technology Policy in India. More about MediaNama, and contact information, here.

© 2008-2021 Mixed Bag Media Pvt. Ltd. Developed By PixelVJ

Subscribe to our daily newsletter
Name:*
Your email address:*
*
Please enter all required fields Click to hide
Correct invalid entries Click to hide

© 2008-2021 Mixed Bag Media Pvt. Ltd. Developed By PixelVJ