As part of our #Outlook16 series, we asked services marketplace companies – EasyFix, LocalOye and Fixy about their focus areas for 2016, and the challenges that the sector needs to address. Answers have been edited for brevity. Which were the top developments in the sector? How has the sector changed between 2014 and 2015? [caption id="attachment_146311" align="alignright" width="124"] Shaifali Holani[/caption] Shaifali Holani, EasyFix 2015 was a boon for the service industry with multiple entrepreneurs starting this business and some also securing funding. As all companies are trying to work towards the common goal of organising the unorganised/fragmented market, it's effort's ripple effect will provide benefit to all players. Aditya Rao, LocalOye The one major change that we saw in 2015 is an influx of funds from angel investors and institutional investors alike in this sector. The industry still remains at a nascent stage and will witness a lot of consolidation going forward. Nabeel and Tufayl Merchant, Fixy - Increase in competition - Acceptance from servicemen like your electrician, plumbers to the digital entity - Growing demand from consumers who seek professionalism as part of the service delivery What were the biggest challenges with respect to the services sector in 2015? Shaifali Holani, EasyFix 2015 brought some structure to the service industry. While on one side the customer's mindset is changing as he now knows he can get a plumber from a company (vs when we started) and alongside, the unprofessional plumber is learning the importance of customer service. Aditya Rao, LocalOye The biggest challenge which…
