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2G Mobile Internet Rates Hiked In India; Consumer Consent For Plan Changes?

Mobile companies in India have hiked the 2G data rates by 25-50 per cent and postpaid customers are being told to pay the updated fee for the month of September. Though the news came out last week, customers were not told in advance about the price change and were not given the option to opt-in for the new rates. Airtel post-paid users in Delhi who had been using Rs 98 fo 2GB plan were shifted to a new plan where they were told to pay higher tariff for half the date. The company is asking users to pay Rs 125 for 1GB and Rs 198 for 2GB in Delhi. According to this PTI report Airtel and Idea customers in Mumbai are being asked to shell out Rs 154 for 1GB data and Vodafone customers are being asked to pay Rs 155 for the same plan. These companies had hiked the rates in Karantaka circle earlier this month and they have been rolling out the plan across India. This is the second hike in 2G Internet rates by these companies in less than a year. The last hike was at the beginning of the year when 2G rates for 1GB pack was raised from Rs 98 to Rs 125. Customers who have signed up for a new mobile connection over the last month were already given the updated rates, but not all existing customers were informed about the change in rates. Airtel Was Losing Money On 2G Plans In an earlier interview with…

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