Healthcare services company Docsuggest has raised an undisclosed amount of funding from Angel Investors Google India MD Rajan Anandan, Taher Khorakiwala and existing investors Vishal Gondal and Sanjay Parthasarathy, reports TechCircle.
The report states that the company plans to use the funds raised to expand operations to multiple cities like Pune, Ahmedabad, and Chennai, among others. It will also be used for customer acquisition and improving their platform.
Prior to this, the company had raised an undisclosed amount of funding from Vishal Gondal and former Microsoft Corporate VP Sanjay Parthasarathy in March 2011.
Founded in 2009, Docsuggest aggregates information on doctors and hospitals which includes information like the doctors degree, experience, expertise, fees, and insurance options among others and collects feedback from patients, so that the upcoming patient has something to go by. An appointment can be booked from a call center or its website, although Docsuggest Founder Shantanu Jha had told Medianama earlier that around 75% of the appointments were booked from their call centers.
The company claims to have a network of more than 11,700 doctors and 3,500 hospitals on its platform and claims to have registered more than 121,600 appointments till now, up from 2,500 appointments reported in October 2011.
Monetization: DocSuggest doesn’t collect any money from the patients for the appointment, instead it charges doctors and hospitals on the basis of appointments, specialization and city. Jha had earlier told that they usually get a revenue share of 12.5% to 15% from hospitals. Update: DocSuggest has informed us that they now charge fixed fee per appointments from doctors and hospitals based on specialty, city and locality. Taking an appointment is still free for patients.
Doctorstime Health Services Private Limited operates Doctors Time, which offers various healthcare related services like online booking of doctor appointments, alerts for patients about their next doctor visit, and online storing of medical records like prescriptions and diagnostics reports among others. According to the company website, Doctors Time was also planning to add doctor oriented services in the future, although there is no specific information on these services. In September 2012, we had reported that software development firm Comp-U-Learn Tech India Ltd (CTIL) was looking to acquire 51% stake in Doctors Time.
In February 2012, Getit Infoservices had integrated a doctor appointment service within its listings through a new feature called “Book an appointment-Doctors Module”. The service was available on its website Getit.in and on its voice platform ‘Call Getit’ on 44444444 and allowed users to book an appointment with a doctor, based on their preferred location, timing, doctor’s reviews and ratings. The service also offered various doctor specific services like the ability to maintain a patient’s profile, manage the appointment status, venue of appointment, number of appointments, and the ability to plan their calendar based on the clinics/hospitals they visit, visit timings, and number of patients among others.
Outside of India, Bharti Airtel had launched a similar service in Sri Lanka called e-Channeling which allowed its subscribers to book doctor appointments and medical checkups in Sri Lanka. There’s also sites like Eatherway, DrSupport, among others that compete with DocSuggest.