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irctc-logoIndian Railway Catering and Tourism Corporation Limited (IRCTC), the public sector enterprise (PSE) under the Ministry of Railways that handles the catering tourism and online booking from the website Irctc.co.in for the Indian Railways, has recorded online sales of 44.1 million tickets in the year 2008-2009, a 130% increase from last year, which saw sales of 18.9 million tickets.

The value of the tickets has also seen a two-fold increase to Rs. 38.89 billion ($875 million) in 2008-09; last fiscal they came to Rs. 17.05 billion ($383.5 million). The highest number of tickets booked in a single day was 226,925.

Profit, Revenue Contribution

In the fiscal, the company undertook measures to cut down expenses, while retaining its high growth. Revenue continued its upward course, with a net profit of Rs. 465 million on income of Rs. 6.18 billion. IRCTC witnessed a 17.3% growth in total income and almost Rs.257.5 million ($5.8 million) rise in net profit compared to the previous year.

Its revenue contribution to Indian Railways rose 21.5% to Rs. 762.6 million from Rs. 627.6 million in 2007-08.

Dividend

IRCTC has declared a 46% dividend, amounting to Rs. 93.1 million. The total outgo will be Rs. 105.9 million during the year.

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4 Comments until now.

Shashi + October 9th, 2009 (#):

Interesting post. Couple of observations.

- IRCTC's revenue is 15% of total ticket sales (assuming all their revenues come from per ticket comission.) That looks good.
- Profit margin is less than 8%. Not very impressive given that it they don't deliver physical goods. AFAIK, they don't do spend a lot on marketing. The operations costs seem quite high.

Hephail + October 10th, 2009 (#):

IRCTC is the first mover in the online and mobile commerce space.

What most people don’t realise, is that while the usability might suck a bit, the technology utilisation is almost 100%, with their mobile site, mobile application(by Sam Pitroda’s C-Sam), SMS ticket booking, and R-World and Airtel Live tie-up, which means that it is the one online service actually having a higher penetration than the current online penetration.

Bravo, I say!

Naveen + December 28th, 2009 (#):

Hi, what is the source of the numbers? It is always better to include sources in the articles with numbers, adds lot of authenticity

Nikhil Pahwa + December 28th, 2009 (#):

Naveen: it's information released by the government: http://www.pib.nic.in/release/release.asp?relid=5...