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Delhi Police Looks For Vendors For Its Social Media Intelligence System

For once, this isn’t about snooping, but tracking: Delhi Police is looking for vendors for its Social Media monitoring system: a tender document for an “Open Source Intelligence (OSINT)” solution published by the police reveals. “Open Source Intelligence is a strategic initiative of Delhi Police to provide aid in the investigation process by providing them actionable intelligence through analysis of the content available on internet in public domains. Criminals, terrorists and anti social elements are using Social Media Websites and other public platforms for conversations and to plan their activities. Presently, Delhi Police does not have any means to extract the content available on the web and convert it into meaningful data to identify criminals or trace their conversations.”

The solution which the police is looking for should be able to:
a) Provide actionable intelligence to the police by collecting and analyzing content available on web in public domains.
b) Provide comprehensive information about suspects and their online activities from scattered public open source data.
c) Provide aid to police in criminal profiling from the data available on web.
d) Analyze the data available on Social Media, blogs and other public forums to do Sentiment analysis. Sentiment analysis will help in proactively identification of any anti social or criminal motives of a person or group of people.
e) Integration of extracted unstructured data from web with existing Criminal Repository of Delhi Police to perform analytics operations on the integrated content. This will expedite the criminal investigation process and improve response time for solving a case.

What the police wants is essentially a web crawler for indexing content from social media, public forums, blogs and websites, capable of cleaning pages of uninteresting content (such as navigation bars, title, banners etc.), providing metadata and data facets based on the context of extracted data for downstream data analysis. They want this to be in multiple languages – “including bidirectional languages like Arabic and Hebrew.” They also want to be able to do sentiment analysis of updates from a person or a group of people.

Interestingly, the document states that the system should be able to visualize the suspect or criminal’s movement through “through his presence on the internet, as he moves from one place to another.” Visualization should be possible by date and time, and allow the users to refine the query based on the result of these visualizations. Foursquare check-in’s would undoubtedly be useful, and criminals, once this system is launched, would be more careful about checking in at frequented restaurants.

Representatives of 18 companies attended a consultation meeting with the Delhi Police, interested in providing this platform to the Delhi Police: Verint Systems Ltd (Gurgaon), Precision Operation Systems Pvt. Ltd (Thane), Keltron Ltd (Kerala), Reliance Security Solutions Ltd.(Gurgaon), HP India sales Pvt. Ltd (Gurgaon), IBM India Pvt. Ltd (New Delhi), eCentric Solution Pvt. Ltd. (New Delhi), HCL Technologies (Noida), OIPL (Gurgaon), AGC Networks ltd. (Gurgaon), Instasol ltd (New Delhi), Wipro ltd (Gurgaon), NIIT Technologies ltd (Noida), Oracle (Gurgaon), Orkash Services Pvt. Ltd (Gurgaon), IGate Global Ltd (Noida), SAS India Pvt. Ltd. (GK-2), Tata Consultancy Services ltd (New Delhi).

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Download the “Expression of Interest” document here.

This isn’t the Delhi Police’s first online monitoring/interception initiative. Read about Delhi Police’s own “Lawful monitoring system” (our reporttender document). Must say, the Delhi Police is far more public about its monitoring than the Central government is.

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