The association contended that mishandled food packaging and delays in delivery should not be attributed to sellers. The Federation of the Hotel and Restaurant...
The e-commerce platform’s troubles don’t end here as Amazon is also facing multiple antitrust probes initiated by the European Commission, and by the CCI...
The two associations contended that the proposed changes would lead to over-regulation, hurt smaller entities, and impact service-providing platforms that do not deal with...
Stating that India’s e-commerce rules need to be consumer-centric, CAIT suggested that platforms should have a customer care facility, display the search algorithm to consumers, and...
Protect traders, exempt smaller platforms, create a mechanism to identify defaulters, provide explicit clarifications on certain rules, restrain platforms from competing with business users,...
By Stella Joseph, Prakhil Mishra, and Yash Desai The Government of India circulated proposed amendments to the Consumer Protection (E-Commerce) Rules, 2020 (“E-Commerce Rules”) which...
Alongside the ONDC project, the government is also proposing changes to existing legislation that could have far-reaching consequences in the e-commerce space. The Department...
Meanwhile, trade associations urged the government to not dilute the rules and opposed the deadline extension. After multiple stakeholders raised concerns over the proposed...
By Rahul Rai and Shruti Aji Murali A little less than a year since their release, the Consumer Protection (E-commerce) Rules, 2020 is being amended....