About 28% of complaints filed with the Reserve Bank of India’s banking ombudsman between July 2017 and June 2018 were about digital transactions and...
The Reserve Bank of India (RBI) announced yesterday that it is planning to standardise timelines to resolve customer complaints and compensation claims across all...
The number of consumer complaints against e-commerce companies in India have risen by 42% with 78,088 complaints between April 2017–March 2018, as compared to...
India’s telecom regulator TRAI is looking to set up an independent complaint/grievance resolution body or an ‘ombudsman’ for the telecom industry, in order to...
After over 10 million mobile complaints between January and March 2016, the Indian telecom regulator TRAI is considering creating an independent authority, or an...