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India asks cab aggregators like Ola, Uber to adopt self-regulatory measures

CCI has asked cab aggregators like Ola and Uber to adopt self-regulatory measures to address issues like surge pricing and transparency

What's the news: The Competition Commission of India (CCI) on September 9 issued an advisory to cab aggregators (CAs) like Ola and Uber recommending that they adopt self-regulatory measures to address issues like surge pricing and lack of transparency. The advisory is the result of the observations made in CCI's market study on the cab aggregators market in India. Why does this matter: The lack of transparency in how ride-hailing platforms calculate fares especially surge pricing, among various other issues, has been a frequent complaint by consumers and drivers and has been under the lens of the government for a while now. In May this year, the Ministry of Consumer Affairs (MCA) warned cab aggregators of strict action if they did not improve their policies. While a self-regulatory mechanism might not address all the concerns, it might be the first step in that…

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