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Disney+ Hotstar received only two grievances in June 2022 under IT Rules, 2021

Disney+ Hotstar is likely the only major streaming platform compliant with this provision of the IT Rules 2021 which also cover social media

Disney+ Hotstar has revealed that it received a total of only two grievances in June, 2022, on its website whereas* Netflix, one of its competitors, received 28 in total . The companies, however, stopped short of giving out their specific details. The grievance redressal mechanism was proposed under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, which came into effect in May, 2021. Why it matters: The disclosures are notable because they reveal the volume of complaints recevied by OTT platforms which are often face flak for content aired on their platforms. It must also be pointd out that these platforms have begun their compliance despite an interim stay from Madras and Bombay High Courts on certain provisions of the Rules. Overview of Disney+ Hotstar’s grievances: The streaming service said that its Grievance Officer (Kanishk Kumar) did…

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I cover several beats such as Crypto, Telecom, and OTT at MediaNama. I can be found loitering at my local theatre when I am off work consuming movies by the dozen.

MediaNama’s mission is to help build a digital ecosystem which is open, fair, global and competitive.

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