Zomato may ‘temporarily disable’ online ordering from restaurants if a custom raises concern regarding the quality of food, an Economic Times report said. This policy is expected to go live on April 18th 2022. According to the report, Zomato sent an email advisory to restaurants which said, “Any complaint raised by an end customer regarding the quality of food or beverage, which can potentially cause serious harm to the customer’s health or well-being will be classified as ‘severe food quality complaint'.” Additionally, the advisory said that “Depending on the nature of the complaint, you may be temporarily disabled from online ordering with Zomato till a third-party (Food Safety and Standards Authority of India (FSSAI) approved inspection of your premises is completed. The entire cost of such inspection will be borne by the restaurant.” Complaints regarding the serving of pre-packaged food…
- PrivacyNama Session: Government Access to Data; October 7 October 3, 2022
- PrivacyNama Session: Privacy, Children and Access to Services; October 6 October 3, 2022
- Summary: ONDC seeks feedback on trust-building measures in latest consultation paper October 3, 2022
- RBI has the powers to regulate payment aggregators: Delhi High Court October 3, 2022
- “Security Concerns” Prevented Meta from Releasing Full Report on Impact of Hate Speech on India October 3, 2022
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