Reliance Jio recently warned customers of a cyber social engineering attack wherein scamsters posing as Jio representatives try to gain access to sensitive information such as Aadhaar, bank account details, and so on. In an email sent to users on January 4, Jio said that these scamsters posing as Jio representatives mainly try to accrue the information on the pretext of pending e-KYC (know your customer) process. Jio did not go into much detail regarding the frequency of such cases, but the fact that it forced them to issue a mass email to customers indicates that there has been quite a number of such attempts. Social engineering-related cyber frauds are a reality and they're not just targeted towards senior citizens (perceived to be unskilled in digital use) but also target those who are technologically proficient and use smartphones on a regular basis. For example, former NDTV journalist and news anchor Nidhi Razdan was a victim of an elaborate social engineering scam involving a job offer from Harvard University. How the fraud against Jio customers is carried out Jio, in the email, said — The scamsters emphasise that if the customer does not submit the KYC documents to complete the eKYC, Jio services will get impacted. A call-back number is also mentioned to share the details. When the customer calls on the given number, he/she is asked to install a third-party app This app allows imposters to get remote access to the customer’s phone and bank accounts associated with the device. "Please…
