Google received 26,087 complaints from users and removed 61,114 pieces of content based on those complaints in November, the company said in its monthly transparency report. In addition, Google also removed 3,75,468 pieces of content in November as a result of automated detection.
When compared to 3,85,509 pieces of content in October, there has been a slight decrease in removals through automated detection. Similar to previous reports, Google mentioned that the reported content has been removed from “all its platforms”, but does not specify which platforms are covered by the report.
For the automated detection process, Google uses —
- Location data of the sender or creator of the content
- Location of account creation
- IP address at the time of video upload
- User phone number
Most complaints received and removed on copyright infringements
Around 25,013 complaints (95.9% of the total complaints) received were related to copyright-related issues. “Some requests may allege infringement of intellectual property rights, while others claim violation of local laws prohibiting types of content on grounds such as defamation,” said Google in the report.
Based on those complaints, Google removed 60,387 contents on copyright infringement making it 98.8% of the total content removed.
Source: Google
What do the IT Rules say?
Rule 4(d) of the Rules specify that Significant Social Media Intermediaries (who have more than 50 lakh users) must:
publish periodic compliance report every month mentioning the details of complaints received and action taken thereon, and the number of specific communication links or parts of information that the intermediary has removed or disabled access to in pursuance of any proactive monitoring conducted by using automated tools or any other relevant information as may be specified.
“To allow sufficient time for data processing and validation, there will be a two-month lag for reporting,” Google had said in its June report, adding that it would include more granular data in subsequent reports.
Also read:
- Google Will Comply With India’s New IT Rules: Sundar Pichai
- Relying On Automated Takedowns, YouTube Removed More Videos In April-June Than It Ever Has
- Relying on automated detection, Google removes 576,892 content from all platforms: July compliance report
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