All telecom operators must allow customers to send and receive SMS for porting to a different network, the Telecom Regulatory Authority of India (TRAI) has said in a new direction issued on December 7. The direction comes days after Reliance Jio wrote to TRAI regarding Vodafone removing its SMS facility from its base plans under the recent tariff hikes. Not having SMS would obstruct customers' ability to port to a different network without upgrading to a more expensive plan, the telecom giant complained. Introduced in 2009, mobile number portability gave customers the freedom to choose their network while keeping their number. TRAI's latest direction is a proactive measure to ensure that freedom. Allow SMS for portability in all plans immediately: TRAI In its latest directive, TRAI pointed out that not enabling SMS services for portability on any plan is a…
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