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What’s the human cost of having your meal delivered to you? Zomato, Swiggy delivery workers take to Twitter to answer this question

The two anonymous Twitter users highlight the plight of delivery workers by alleging low wages, unreasonable penalties, lack of safety, and ill-treatment by customers.  "I really don't know how they continue to function without a single probe from any human rights authority," was one of the many tweets against online food delivery platforms Zomato and Swiggy. Delivery workers, two in particular, who go by the names Delivery Bhoy and Swiggy DE and claim to work for Zomato and Swiggy respectively, have taken to Twitter to make serious allegations around issues like pay and safety of delivery workers. Here's a round-up of the allegations that they have made so far. Why it matters?  Zomato had a blockbuster initial public offering (IPO) and Swiggy raised a staggering $1.25 billion in its latest funding round.  But their success appears to come at the cost of the hundreds of thousands of delivery workers who work for these companies. "Bringing you the human cost of having your meal delivered to you," Delivery Bhoy's Twitter bio reads. If the allegations below are true, these companies need to do better and the government needs to step in to ensure that. Earnings of delivery workers No minimum wage or other benefits: Since delivery workers are classified as contract workers and not employees they do not receive a lot of the benefits that employees get such as minimum wage, provident fund, insurance, etc. "Our lives will change only when they treat us as their employees," Swiggy DE tweeted. Payouts of around…

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