Along with aiding Facebook in its moderation decisions, the Oversight Board also made key recommendations such as undertaking a health misinformation assessment in relation to the COVID-19 pandemic. Facebook on Thursday put up its first Oversight Board quarterly update. This is the first such document issued by Facebook describing its relations with the quasi-judicial authority that hears appeals from Facebook users who are unsatisfied with moderation decisions. Facebook admitted in a blog post accompanying the report that it may have bitten off more than it can chew (or at least, more than it can chew quickly): In the first quarter of 2021, the board issued 18 recommendations in six cases. We are implementing fully or in part 14 recommendations, still assessing the feasibility of implementing three, and taking no action on one. The size and scope of the board’s recommendations go beyond the policy guidance that we first anticipated when we set up the board, and several require multi-month or multi-year investments. The board’s recommendations touch on how we enforce our policies, how we inform users of actions we’ve taken and what they can do about it, and additional transparency reporting. — Jennifer Broxmeyer, Director, Content Governance, Facebook 26 cases referred to the Board, 3 accepted The Oversight Board, in addition to hearing appeals from the public, also gets submissions from Facebook for challenging decisions that the company has already acted on but would like more guidance on how to approach similar situations in the future. Under this framework, the…
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