The data breach occurred at an Air India service provider's facility and led to the personal details of 4.5 million customers being compromised. The Ministry of Civil Aviation informed the Parliament that Air India is still in the process of intimating passengers months after a cyber-attack was perpetrated in the last week of February. Earlier in July, two journalists had sent a legal notice to Air India seeking compensation for damages suffered due to the data breach. Terming the incident as a 'cyber-attack', Minister of State for Civil Aviation, Gen (retd) V K Singh said, "However, Air India currently is discharging its obligations such as intimating passengers, intimating the Data Protection Authorities (DPAs), replying to the queries of DPAs in coordination with SITA." No further information was provided about which DPAs were referred to by the minister. The Personal…
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