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Twitter India’s interim grievance redressal officer quits, website shows US national back at the helm

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This recent development comes at a time when the social media platform finds itself tussling with the Indian government, Delhi Police, and Uttar Pradesh Police on three different fronts.  Weeks after the Indian government flagged the appointment of Dharmendra Chatur as Twitter's interim grievance redressal officer (GRO) citing non-compliance to the Information Technology Rules 2021, the official quit his position, a Press Trust of India report said and Twitter's website indicated. The appointment of an interim GRO was announced on May 31 by Twitter when it was taken to the Delhi High Court by advocate Amit Acharya who in a petition had claimed that the social media platform was in non-compliance with the IT Rules 2021 which had come into effect on May 26. Acharya, in his petition, had said that Twitter's Grievance Redressal Officer was one Jermey Kessel based in the United States and that this was in violation of the IT Rules 2021 which states that a GRO must be based in India. Subsequently, Twitter updated its Grievance Officer - India page with details of Dharmendra Chatur as the interim GRO and the address of Poovayya and Co's Bengaluru office as Twitter India's correspondence address. This did not go unnoticed as a week later, the Ministry of Electronics and Information Technology in their 'one last notice' to Twitter urging compliance to the rules, pointed out that the then-GRO (Chatur) and Nodal Contact Person nominated by Twitter Inc was not an employee of the platform and the office address…

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Among other subjects, I cover the increasing usage of emerging technologies, especially for surveillance in India

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