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Like Twitter, Facebook’s correspondence address is that of a law firm

The Delhi-based correspondence address provided by Facebook for grievances is that of a law firm, Entrackr reported on Thursday. Earlier, the Indian government had reprimanded Twitter for providing a law firm's address for the same purpose, but Facebook does not appear to have received a similar objection from the government, the report stated. The address given by Facebook: 216 Okhla Industrial Estate, Phase III, New Delhi – 110020, is that of law firm Shardul Amarchand Mangaldas. It is not known if the Grievance Officer, Spoorthi Priya, is a Facebook employee, which is something that the rules require, the report added. However, sources told Entrackr that the appointment is an interim arrangement and not permanent. What exactly do the rules say? Rule 4(1) of the rules state that the three managerial roles must be filled by employees of the intermediary who are residents of India. Rule 4(5) of the rules state that "the significant social media intermediary shall have a physical contact address in India published on its website, mobile-based application or both, as the case may be, for the purposes of receiving the communication addressed to it." The rules do not clearly specify that the address must be the company's own address and not that of a law firm or any other company representing it. Only in the letter sent to Twitter does the government indicate that the address cannot be that of a law firm. Timeline of events February 25, 2021: The government released the new Information Technology (IT) Rules, 2021, which among…

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