wordpress blog stats
Connect with us

Hi, what are you looking for?

, , ,

WhatsApp Pay removes Request Payment feature in India

WhatsApp Pay
WhatsApp Pay

WhatsApp has removed the Request Payment feature for its UPI-based payment service in India. Users can no longer request peer-to-peer payments as was possible when WhatsApp was beta testing the app. Requesting payments was possible on WhatsApp until recently in-chat by selecting the Pay option. Now, neither the Payments tab nor chats show the option. Requesting payments was not a feature available at first on WhatsApp; the company added the feature in 2018, leading Gadgets 360 to remark that it was “finally” possible to request payments.

It is unclear why WhatsApp has disabled requesting payments for peer-to-peer transactions, or when this change happened. One reason for the feature going away may have to do with fraud: as millions of users enable payments, WhatsApp may have found it easier to deal with potential social engineering fraud by disabling requesting payments altogether. One of the largest UPI-based social engineering frauds is to request payments from unsuspecting users and convincing them that the payment is actually a deposit into their account. We have reached out to Facebook for comment.

WhatsApp Pay has been allowed to exit its beta stage, but Facebook can’t enrol more than 20 million users, in a blunt preemptive requirement by the National Payments Corporation of India to address competition concerns; WhatsApp is likely already installed on more devices in India than any single UPI app. The app has started off sluggishly in terms of transaction volumes, though it is growing steadily. The app processed 5.6 million UPI transactions in January, and seems nowhere near its 20 million user cap, assuming that users with the app are using it regularly.

Also read

Advertisement. Scroll to continue reading.
Written By

I cover the digital content ecosystem and telecom for MediaNama.

MediaNama’s mission is to help build a digital ecosystem which is open, fair, global and competitive.

Views

News

The US and other countries' retreat from a laissez-faire approach to regulating markets presents India with a rare opportunity.

News

When news that Walmart would soon accept cryptocurrency turned out to be fake, it also became a teachable moment.

News

The DSCI's guidelines are patient-centric and act as a data privacy roadmap for healthcare service providers.

News

In this excerpt from the book, the authors focus on personal data and autocracies. One in particular – Russia.  Autocracies always prioritize information control...

News

By Jai Vipra, Senior Resident Fellow at Vidhi Centre for Legal Policy The use of new technology, including facial recognition technology (FRT) by police...

You May Also Like

Advert

135 job openings in over 60 companies are listed at our free Digital and Mobile Job Board: If you’re looking for a job, or...

News

Rajesh Kumar* doesn’t have many enemies in life. But, Uber, for which he drives a cab everyday, is starting to look like one, he...

News

By Aroon Deep and Aditya Chunduru You’re reading it here first: Twitter has complied with government requests to censor 52 tweets that mostly criticised...

News

Google has released a Google Travel Trends Report which states that branded budget hotel search queries grew 179% year over year (YOY) in India, in...

MediaNama is the premier source of information and analysis on Technology Policy in India. More about MediaNama, and contact information, here.

© 2008-2021 Mixed Bag Media Pvt. Ltd. Developed By PixelVJ

Subscribe to our daily newsletter
Name:*
Your email address:*
*
Please enter all required fields Click to hide
Correct invalid entries Click to hide

© 2008-2021 Mixed Bag Media Pvt. Ltd. Developed By PixelVJ