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IRDAI advises companies to enable Digilocker for storage of policy papers

We missed this earlier.  India's insurance regulator has advised all insurers to enable their technology systems "to interact with" DigiLocker so that customers can store their policy documents. This will help reduce costs, eliminate customer complaints about non-delivery of policy copy, reduce disputes and fraud, and improve customer contractibility, the Insurance Regulatory and Development Authority of India said in a circular on February 9. Digital Documents in the 'Issued Document' section of DigiLocker are legally at par with the Originals as per the Information Technology Act,2000. Download DigiLocker App now! https://t.co/jGqsjqNJF8 — DigiLocker (@digilocker_ind) February 11, 2021 Insurers should inform retail policyholders about Digilocker and how to use it and should also enable the process by which policyholders can place their policies on the app, IRDAI said. The Digilocker team under MEITY's National e-Governance Division will provide the necessary technical guidance…

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