State Bank of India's (SBI) flagship mobile banking application, YONO, has been facing issues for the past few days, with customers raising their concerns on social media. In a tweet on Thursday, the bank said that the mobile banking app has been impacted by a system outage and that necessary steps were being taken to restore services. One of the banks' customers tweeted that they could not access the app for the past two days, nor could they log on to their internet banking account. Another customer said, via Twitter, that they could not make payments through the Unified Payments Interface (UPI) because of the slowdown on the network. Others also said that UPI services on third-party apps were also down since the bank was facing server issuers. Several complaints also pointed out that the app had thrown up an error code "M005: Cannot process now. Please try again later" on the screen when they had tried to log in. “Steps are being take for restoration of uninterrupted service. We regret the inconvenience caused and request customers to use OnlineSBI and YONO Lite for their banking needs," the bank said. [embed]https://twitter.com/TheOfficialSBI/status/1334398244789526529[/embed] We have reached out to SBI for comment. We will update this post with their responses, once received. This is not the first issue the country's largest bank has faced with its app. Just last month, several customers had raised similar complaints. In response, on November 24, it tweeted, "We regret the inconvenience caused. There are intermittent connectivity issues…
- The Delhi High Court ordered a sexually-explicit video to be taken off the internet December 1, 2022
- What India’s IT Minister has to say about the concerns around the new data protection bill December 1, 2022
- Tamil Nadu pushes for Aadhaar-EB card linking despite data risks December 1, 2022
- Info on Online Gambling Law’s Report & Consultation Can’t Be Provided: Tamil Nadu Govt December 1, 2022
- Startup body calls for reforms to prevent frivolous complaints against company executives December 1, 2022
MediaNama’s mission is to help build a digital ecosystem which is open, fair, global and competitive.
The Structure and Style of a Dogma Community: Conspiracy theories and organized Twitter engagement on Sushant Singh Rajput
Studying the 'community' supporting the late Sushant Singh Rajput (SSR) shows how Twitter was gamed through organized engagement
Do we have an enabling system for the National Data Governance Framework Policy (NDGFP) aiming to create a repository of non-personal data?
A viewpoint on why the regulation of cryptocurrencies and crypto exchnages under 2019's E-Commerce Rules puts it in a 'grey area'
India's IT Rules mandate a GAC to address user 'grievances' , but is re-instatement of content removed by a platform a power it should...
Why ‘group privacy’ should be recognised, and how ‘non-personal’ data becomes a regulatory blindspot
There is a need for reconceptualizing personal, non-personal data and the concept of privacy itself for regulators to effectively protect data
Please subscribe to MediaNama. Don't share prints and PDFs.
You May Also Like
Google has released a Google Travel Trends Report which states that branded budget hotel search queries grew 179% year over year (YOY) in India, in...
135 job openings in over 60 companies are listed at our free Digital and Mobile Job Board: If you’re looking for a job, or...
Twitter takes down tweets from MP, MLA, editor criticising handling of pandemic upon government request
By Aroon Deep and Aditya Chunduru You’re reading it here first: Twitter has complied with government requests to censor 52 tweets that mostly criticised...