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Power issues over the weekend leave HDFC Bank customers in the dark

HDFC Bank

Between Saturday evening and Sunday noon, HDFC Bank customers faced technical issues due to a power outage at one of the bank's data centres. Several complaints began to appear on social media as customers could not complete digital payments transactions, access ATMs, or use their credit or debit cards as well as internet and mobile banking platforms. In a tweet on Saturday night, the bank said, "An unexpected outage at one of our data centers has impacted some of our services. We are working towards restoration of the services, which shouldn’t take long. The inconvenience is sincerely regretted." At around midnight on Saturday, the bank informed its customers that it would undertake a scheduled maintenance activity between 2:30 am and 5:30 am on November 22 and that the internet banking and mobile banking app would be unavailable. By around noon…

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