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Zoom to start rolling out end-to-end encryption as “technical preview”

Zoom is now going to let users — free as well as paid — use end-to-end encryption to secure their meetings. The videoconferencing company said in a blog post on Wednesday that this would be a "technical preview" for thirty days, meaning the implementation may change after user feedback. While most traffic on the internet and on communications apps is encrypted, end-to-end encryption secures them further by making the communications inaccessible to even the companies offering the security feature, by having decryption keys available only to users. While anyone can use end-to-end encryption, the company has introduced some friction into the process to prevent potential abuse: first, end-to-end encryption is opt-in, which means it won't be available to users unless they turn it on from account settings. Second, users will have to provide a one-time passcode when enabling the feature, something Zoom says will prevent the automatic creation of abusive accounts. End-to-end encrypted calls will not support dialing into calls from regular phones, something that is only possible when Zoom can decrypt calls for such meeting participants. They also don't support cloud recordings, breakout rooms, and for some reason, reactions (such as thumbs ups or applause). As for the online participants, Zoom allows them to verify their digital code with a WhatsApp-/Signal-esque security code. [caption id="attachment_223244" align="aligncenter" width="751"] Source: Zoom[/caption] Zoom and encryption Zoom has had a contentious history with end-to-end encryption: right at the time COVID-19 lockdowns made the service popular, it emerged that Zoom was incorrectly claiming to…

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I cover the digital content ecosystem and telecom for MediaNama.

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