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IRCTC e-catering broke even in 2019-20: Railway Ministry

The Indian Railways' e-catering service, which delivers food to train passengers, broke even in 2019-20, according to a Lok Sabha reply filed by the Ministry of Railways in response to a question filed by BJP MPs Geetaben Rathva, Jasvantsinh Bhabhor, Parbatbhai Patel, Naranbhai Kachhadia and Shantanu Thakur. Under the e-catering service, the IRCTC delivers meals ordered through its mobile app and website. The IRCTC earned ₹8.63 crore — likely in convenience fees from orders from partnered third parties — in the Financial Year 2019-20, with an expenditure of ₹6.47 crore, a ₹2.16 crore profit. [caption id="attachment_221886" align="aligncenter" width="547"] Source: Ministry of Railways, via Lok Sabha[/caption] "Reputed delivery aggregators have been roped in to facilitate smooth delivery of food," the ministry said. There remains a lot of room for growth though; less than 1% of the Railways' 23 million daily passengers…

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