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ALT Balaji has 66% churn rate, subscription revenue down QoQ

Screenshot of AltBalaji website

ALT Balaji's COVID-19 related subscription spike has flattened, as Balaji Telefilms's revenues from the streaming service declined from ₹22.2 crore in the preceding quarter to ₹14.9 crore in Q1FY21. According to the company's management, ALT Balaji has a churn rate of around 66%, which means that two thirds of subscribers generally don't purchase new subscriptions when theirs have run out. This number may have been higher if ALT Balaji subscriptions were auto-renewing, or if more users were engaged enough to renew. Most of the ₹14.9 crore revenue came from direct subscribers, per the company, with a small portion coming from a deal the company struck in 2019 with Zee5. "There has been some reduction in viewership in recent weeks as limited fresh content is available," a Balaji Telefilms executive said on Tuesday during the company's earnings call. The dip was…

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