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Paytm Mall denies any data breach, claims cybersec firm never contacted them

Paytm Mall, data breach
Credit: Aditi Agrawal

Paytm Mall has denied that its databases have been breached and called Cyble’s report about the hack and subsequent ransom “absolutely false”. In a message to MediaNama, the company’s spokesperson also denied Cyble’s claim that the cybersecurity firm had contacted Paytm Mall informing them about the breach. However, Beenu Arora, the founder and CEO of Cyble, said, "There was some noise about the Paytm Mall breach for some time, but the credible intelligence was received last week only. We reached to Paytm as well and asked for their comments. It’s likely the individual/s may have missed the message – we can’t comment on that." He further told us that since the disclosure, "Cyble has been in touch with Paytm Group and has provided relevant information for their internal investigations." Arora told us that Cyble reached out to Paytm via their social media channels since the company doesn't have an existing relationship with Paytm. We have asked Arora for the date of contact. What happened? On Sunday, Cyble, an Atlanta-based cybersecurity firm, alleged that a known cybercrime group, called “John Wick”, used a backdoor in the Paytm Mall website and application to gain unrestricted access to the company’s entire databases. The company alleged that this “potentially affects all accounts and related information at Paytm mall”. Cyble got this information from a former member of the group “John Wick” and this member reportedly claimed that this hack was made possible by an insider in Paytm Mall. What did “John Wick” want? As…

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