wordpress blog stats
Connect with us

Hi, what are you looking for?

TRAI orders Airtel and Vodafone Idea to stop premium 4G plans, citing quality issues

Telecom Regulatory Authority of India

The Telecom Regulatory Authority of India on Saturday ordered Vodafone Idea and Airtel to stop offering premium 4G plans that promised faster speeds for customers paying more. The Economic Times first reported on the development. In letters and questionnaires to the telcos, TRAI asked the telcos how they would promise faster speeds for some consumers if telcos never promise baseline speeds for mobile broadband in the first place. The regulator also noted that Airtel introduced this plan at a time when telecom operators complained of increased network congestion amid the COVID-19 pandemic (Vodafone Idea had introduced a similar plan back in November). "Will the act of providing priority to some, not affect the QoS of the rest on the network, as you are not creating any additional capacity and re-distributing the existing capacity," TRAI asked the telcos in its questionnaire to them. A senior TRAI official told us that the letters were sent to protect the interests of customers on non-premium plans. In a statement shared with us, Airtel had this to say: "We are passionate about delivering the best network and service experience to all our customers. This is why we have a relentless obsession to eliminate faults, and have been consistently recognized by international agencies as the best network in terms of speed, latency and video experience. At the same time, we want to keep raising the bar for our post-paid customers in terms of service and responsiveness. This is an ongoing effort at our end." Vodafone Idea…

Please subscribe/login to read the full story.
Written By

I cover the digital content ecosystem and telecom for MediaNama.

MediaNama’s mission is to help build a digital ecosystem which is open, fair, global and competitive.

Views

News

Studying the 'community' supporting the late Sushant Singh Rajput (SSR) shows how Twitter was gamed through organized engagement

News

Do we have an enabling system for the National Data Governance Framework Policy (NDGFP) aiming to create a repository of non-personal data?

News

A viewpoint on why the regulation of cryptocurrencies and crypto exchnages under 2019's E-Commerce Rules puts it in a 'grey area'

News

India's IT Rules mandate a GAC to address user 'grievances' , but is re-instatement of content removed by a platform a power it should...

News

There is a need for reconceptualizing personal, non-personal data and the concept of privacy itself for regulators to effectively protect data

You May Also Like

News

Google has released a Google Travel Trends Report which states that branded budget hotel search queries grew 179% year over year (YOY) in India, in...

Advert

135 job openings in over 60 companies are listed at our free Digital and Mobile Job Board: If you’re looking for a job, or...

News

By Aroon Deep and Aditya Chunduru You’re reading it here first: Twitter has complied with government requests to censor 52 tweets that mostly criticised...

News

Rajesh Kumar* doesn’t have many enemies in life. But, Uber, for which he drives a cab everyday, is starting to look like one, he...

MediaNama is the premier source of information and analysis on Technology Policy in India. More about MediaNama, and contact information, here.

© 2008-2021 Mixed Bag Media Pvt. Ltd. Developed By PixelVJ

Subscribe to our daily newsletter
Name:*
Your email address:*
*
Please enter all required fields Click to hide
Correct invalid entries Click to hide

© 2008-2021 Mixed Bag Media Pvt. Ltd. Developed By PixelVJ