wordpress blog stats
Connect with us

Hi, what are you looking for?

New draft consumer protection rules for e-commerce require platforms to show country of origin of products and explain how product listings work

E-commerce

Under the new draft Consumer Protection (E-Commerce) Rules, 2020, e-commerce companies are required to direct sellers to display the country of origin alongside product listings. On top of that they will also have to reveal the parameters that go behind determining product listings on their platforms. The Department of Consumer Affairs published a copy of the draft rules on its website last week, but it is unclear as to when they would be published in the gazette, or if these would be opened up for public consultation. Repeated calls by MediaNama to the Consumer Affairs department went unanswered. The department had, in November last year, released an iteration of these rules under the amended Consumer Protection Act, 2019. Comments made to those rules were not made public. The new rules are largely in line with the ones that were published in November, albeit with some differences such as requiring country of origin of products, revealing how listings on e-commerce platforms work, and appointing a nodal officer to ensure compliance. However, unlike the last iteration, these rules don't explicitly state that e-commerce companies will have to ensure that personally identifiable information of customers is protected. The Department for Promotion of Industry and Internal Trade, under the Commerce Ministry, is also coming out with an updated national e-commerce policy. Record info on sellers who sell counterfeit products, consent of consumers: What the new rules require Display 'country of origin' of products: E-commerce entities will have to mention the name and “details” of…

Please subscribe/login to read the full story.
Written By

Free Reads

News

Experts debate the efficacy of ex-ante regulation in India's fast-evolving digital market. Is preemptive control the answer?

News

Lacking plans about the use and regulation of artificial intelligence, use of drones, health stack, cybersecurity and Smart Cities, the manifesto does not have...

News

WhatsApp’s new policy lowers the age limit to 13, facing fierce criticism from child protection groups in Europe.

MediaNama’s mission is to help build a digital ecosystem which is open, fair, global and competitive.

Views

News

NPCI CEO Dilip Asbe recently said that what is not written in regulations is a no-go for fintech entities. But following this advice could...

News

Notably, Indus Appstore will allow app developers to use third-party billing systems for in-app billing without having to pay any commission to Indus, a...

News

The existing commission-based model, which companies like Uber and Ola have used for a long time and still stick to, has received criticism from...

News

Factors like Indus not charging developers any commission for in-app payments and antitrust orders issued by India's competition regulator against Google could contribute to...

News

Is open-sourcing of AI, and the use cases that come with it, a good starting point to discuss the responsibility and liability of AI?...

You May Also Like

News

Google has released a Google Travel Trends Report which states that branded budget hotel search queries grew 179% year over year (YOY) in India, in...

Advert

135 job openings in over 60 companies are listed at our free Digital and Mobile Job Board: If you’re looking for a job, or...

News

By Aroon Deep and Aditya Chunduru You’re reading it here first: Twitter has complied with government requests to censor 52 tweets that mostly criticised...

News

Rajesh Kumar* doesn’t have many enemies in life. But, Uber, for which he drives a cab everyday, is starting to look like one, he...

MediaNama is the premier source of information and analysis on Technology Policy in India. More about MediaNama, and contact information, here.

© 2008-2021 Mixed Bag Media Pvt. Ltd. Developed By PixelVJ

Subscribe to our daily newsletter
Name:*
Your email address:*
*
Please enter all required fields Click to hide
Correct invalid entries Click to hide

© 2008-2021 Mixed Bag Media Pvt. Ltd. Developed By PixelVJ