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Aarogya Setu faces unidentified issues; new privacy policy, terms of use might be released in a couple of days

Aarogya Setu

Update (July 1 10:41 am): The Aarogya Setu team acknowledged that the issue had been resolved at 12:10 am and said that "all user data is safe" at 12:54 am. Earlier (July 1, 2020 12:36 am): A number of users were automatically logged out of the Aarogya Setu app and asked to re-register with all their personal information on the app's 90th day (June 30). Those who tried to re-register also faced issues. Few users got the message "Service Unavailable" while others got the message "Unable to Evaluate your Risk Status". The app's official Twitter account also acknowledged the issue. https://twitter.com/SetuAarogya/status/1278025486782746626 The app's grievance officer, R.S. Mani, the deputy director-general of National Informatics Centre (NIC), told MediaNama that the team is currently looking into the issue. "We are just working on it, we are also getting some complaints," he said. We asked him if data could have been wiped out since it was the 90th day of the app, as many were speculating on Twitter. He said that "absolutely nothing" of this sort has happened. Since Terms of Use weren't working on the iOS version of the app when we checked and we kept getting an error message, we asked Mani if they were being updated. He said that the Privacy Policy and Terms of Use might be updated in a couple of days. On iOS, at least when we checked, the app did not open at all and displayed a white screen with just the phone number, links to…

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