wordpress blog stats
Connect with us

Hi, what are you looking for?

Almost 2,000 complaints against online food delivery services received in FY2020

Number of complaints against online food ordering and delivery services have almost doubled in FY2020 compared to FY2019, figures disclosed by the Ministry of Consumer Affairs, Food and Public Distribution in Rajya Sabha revealed. Between April 2018 and March 2019, 1,053 complaints were registered with the National Consumer Helpline while 1,955 complaints have already been registered between April 2019 and January 2020. The Minister of State Danve Raosaheb Dadarao did not reveal which services were most complained against. [caption id="attachment_211687" align="aligncenter" width="488"] Courtesy: Rajya Sabha[/caption] Dadarao also said that the Food Safety and Standards Authority of India (FSSAI) had noted instances of "sale of sub-standard food being delivered through online food delivery service platforms". He told the Upper House that FSSAI takes up such matters with the Commissioner of Food Safety of the respective states/UTs as according to the Food Safety and Standards Act, 2006, the Act's implementation and enforcement primarily rests with the state/UT governments. Dadarao revealed these details in response to a question by Shiv Sena MP Sanjay Raut. Dadarao did not clarify if the government was considering any other steps "to regulate the online food ordering and services companies", nor did he reveal which services were most complained against. Amazon, Flipkart, telcos most complained against In December 2019, Dadarao had told the Rajya Sabha that the National Consumer Helpline received most complaints against Flipkart, Amazon, Jio, Airtel and Vodafone between April and September 2019. In six months, the five companies collectively received 34,991 complaints, of which 34,342…

Please subscribe/login to read the full story.
Written By

Send me tips at aditi@medianama.com. Email for Signal/WhatsApp.

MediaNama’s mission is to help build a digital ecosystem which is open, fair, global and competitive.

Views

News

Is it safe to consider all "publicly available data" as public?

News

PhonePe launched an e-commerce buyer app for ONDC called Pincode. We, however, believe that it should also launch a seller app.

News

Amazon announced that it will integrate its logistics network and SmartCommerce services with the Open Network for Digital Commerce (ONDC).

News

India's smartphone operating system BharOS has received much buzz in the media lately, but does it really merit this attention?

News

After using the Mapples app as his default navigation app for a week, Sarvesh draws a comparison between Google Maps and Mapples

You May Also Like

News

Google has released a Google Travel Trends Report which states that branded budget hotel search queries grew 179% year over year (YOY) in India, in...

Advert

135 job openings in over 60 companies are listed at our free Digital and Mobile Job Board: If you’re looking for a job, or...

News

By Aroon Deep and Aditya Chunduru You’re reading it here first: Twitter has complied with government requests to censor 52 tweets that mostly criticised...

News

Rajesh Kumar* doesn’t have many enemies in life. But, Uber, for which he drives a cab everyday, is starting to look like one, he...

MediaNama is the premier source of information and analysis on Technology Policy in India. More about MediaNama, and contact information, here.

© 2008-2021 Mixed Bag Media Pvt. Ltd. Developed By PixelVJ

Subscribe to our daily newsletter
Name:*
Your email address:*
*
Please enter all required fields Click to hide
Correct invalid entries Click to hide

© 2008-2021 Mixed Bag Media Pvt. Ltd. Developed By PixelVJ