Ride hailing app, Uber announced three safety features for Indian market, including an opt-in 4-digit PIN verification to ensure that riders get into the right car, intervention from Uber in case of unusual long stops during a ride, and in-ride audio recording. The first two features were rolled out yesterday, while the audio recording feature will be rolled out as a pilot later. Opt-in PIN verification of rides: As part of the PIN authentication feature, riders will receive a 4-digit PIN at the start of a ride, which they have to communicate to the driver. The app will register the ride only after the PIN has been entered by the driver. According to pictures posted by Uber, the PIN verification feature is an opt-in feature, where riders can choose to enable it for every trip, or only for trips taken between 9 pm and 6 am. Apart from that, the platform is also working on using ultrasound waves to automatically transmit the PIN. It is worth noting that Uber’s rival in India, Ola, has had this feature for several years now. Also, Uber had launched thus feature in the United States back in September 2019. Uber will 'ride check' in case of unexpected halts: In case of unexpected long stops or other irregularities in a ride, Uber will call both the rider and the driver to ensure that everything is alright. Uber will detect interruption in rides by the driver’s smartphone. This feature has been dubbed as Ride Check. Uber…
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PIN verification, ride monitoring system, and audio recording: Uber’s new safety features for India
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