Reliance Jio launched Artificial Intelligence (AI) based video call assistant (bot) service which, according to the company, will let businesses automate customer support and other communications. This was built in partnership with Radisys, a U.S based subsidiary of Reliance Industries. The service was demonstrated at India Mobile Congress 2019, which is organised by the Department of Telecommunication (DoT) and Cellular Operators Association of India (COAI).
An individual has dial a number via a 4G phone call and does not need to install any additional application, said Jio. Once a user dials the number, he/she sees a video chat option and is greeted by a pre-recorded video message from a human. Following this, the user can ask questions to the assistant, such as what the interest rate on personal loans is. The service currently only supports English, but Jio plans to introduce multiple languages to bot services in the near feature.
Jio and Samsung presented 5G and LTE use cases at IMC 2019
Reliance Jio and Samsung showcased 5G use cases at the Indian Mobile Congress 2019. The companies showed usage of 5G NSA mode and advanced 4G LTE and 5G technology, which is used in combination as a dual connected mode network.
The two companies demonstrated how 5G can help create virtual classrooms and help attendees watch content in 360 degrees. They used the 5G network to stream high-resolution content on Samsung’s devices. The content ranged from full HD to 4K.
Others also showcased 5G use cases: It is worth noting that 5G is the biggest highlight of the ongoing IMC conference.
- Earlier, Huawei also showcased new applications in 5G + safe city, 5G + smart city, 5G + virtual reality (VR), 5G + airport (boarding gate) and 5G + education (smart classroom).
- Ericsson and Airtel also showcased 5G powered connected music at the event, reports Hindustan Times. The demonstration included combining two parts of performance using a live 5G network and presenting it as one.