wordpress blog stats
Connect with us

Hi, what are you looking for?

Give monthly reports on spam calls: TRAI to telecom companies

The Telecom Regulatory Authority of India (TRAI) on August 6 directed all telecom companies, including BSNL and MTNL, to submit monthly reports about pesky calls, starting September 2019, in a move aimed at cracking down on unsolicited commercial communication (UCC) in India. The regulatory body gave the specific format in which the companies need to make their submissions.

TRAI released the Telecom Commercial Communications Customer Preference (Amendment) Regulations, 2018 (available below), in December 2018 that sought to develop a new UCC ecosystem to effectively curb UCC. These amendments were notified after public comments on the bill were considered. Its key features are:

  • Blockchain: Adoption of blockchain as the regulatory technology “to enforce regulatory compliance while allowing innovation in the market”
  • Co-regulation with telecom service providers/access providers
  • Regulatory sandbox: “Enabling compliance through innovation in technology solution that are demonstrated in a regulatory sandbox”
  • Detect unregistered telemarketers: “Detection of unregistered telemarketers through collaboration and in a more intelligent manner”
  • Better control over all entities in the ecosystem and in the flow of commercial communications

TRAI had established a “Do Not Disturb” (DND) registry in 2010. According to TRAI, 23 crore subscribers had registered themselves in the DND registry until 2018.

MediaNama has reached out to TRAI for comment on consequences of non-compliance with this directive, and will update the article accordingly.

[embeddoc url=”https://www.medianama.com/wp-content/uploads/194224.pdf” download=”all”]

Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

You May Also Like

News

After the Supreme Court ruled in an order that the Telecom Regulatory Authority of India is within its rights to ask telecom operators for...

News

The Department of Telecommunications (DoT) will put out a policy soon for the proliferation of public WiFi hotspots, a senior official said. “In the...

News

Airtel has recommended against redefining broadband from 512Kbps, arguing that this speed is enough for most broadband use in the country. “Throughput speed of...

News

“The single most important reform” to improve penetration of fixed broadband in India “is the strengthening of the Right of Way Rules 2016 issued...

MediaNama is the premier source of information and analysis on Technology Policy in India. More about MediaNama, and contact information, here.

© 2008-2018 Mixed Bag Media Pvt. Ltd. Developed By PixelVJ

Subscribe to Daily Newsletter

    © 2008-2018 Mixed Bag Media Pvt. Ltd. Developed By PixelVJ