wordpress blog stats
Connect with us

Hi, what are you looking for?

Facebook contractor Genpact doubles minimum salaries for content moderators in India: report

Facebook contractor Genpact has reportedly more than doubled the minimum salaries of the new recruits in its Facebook content moderation teams to Rs 250,000 ($3,503) a year, according to Reuters. According to the report, earlier, the starting remuneration for graduate content moderators was Rs 100,000 ($1,401). Citing sources, the report added that the hikes were only meant for new recruits and was not applicable to existing employees.

This development comes after Reuters had reported in February that around 7 Genpact employees in India complained that they were underpaid and their work is both stressful and sometimes traumatic. At the time, Facebook had rejected the Hyderabad employees’ statements about lower payments.

Since February, Genpact has employed over 1,600 employees for its Facebook team in Hyderabad. The team reviews Facebook posts in English and other languages including Arabic, and some Afghan and Asian tribal dialects.

Increased pay for contract moderators in US

In May, it was reported that Facebook would increase the hourly pay rate for thousands of contract workers – including content moderators – across the United States. Base rate was to be increased from a minimum wage of $15 an hour to $18 an hour, with higher raises in American cities with higher costs of living; these hikes are coming by mid-2020. The company had said it would also explore developing “similar standards” for other countries. The changes came after increased press scrutiny of the well-being and wages of contract workers, particularly for content moderators, and particular for those in the US.

Some other changes introduced by Facebook for contracted content moderators in the US:

Advertisement. Scroll to continue reading.
  • Individual and group counselors onsite during all hours of work (and not certain hours of each shift), along with “comprehensive health care benefits”.
  • Moderators can now choose to temporarily blur graphic images before reviewing them so they can control how they want to see disturbing content.
  • Facebook says its working on a tools developed based on feedback from psychologists and content reviewers.
  • The company is rolling out resiliency surveys, biannual audits, and compliance programs which will include unannounced onsite checks, and vendor partner self-reporting.
  • A whistleblower hotline where any contracted worker, including content reviewers can raise concerns directly to Facebook

Written By

MediaNama’s mission is to help build a digital ecosystem which is open, fair, global and competitive.

Views

News

When news that Walmart would soon accept cryptocurrency turned out to be fake, it also became a teachable moment.

News

The DSCI's guidelines are patient-centric and act as a data privacy roadmap for healthcare service providers.

News

In this excerpt from the book, the authors focus on personal data and autocracies. One in particular – Russia.  Autocracies always prioritize information control...

News

By Jai Vipra, Senior Resident Fellow at Vidhi Centre for Legal Policy The use of new technology, including facial recognition technology (FRT) by police...

News

By Stella Joseph, Prakhil Mishra, and Yash Desai The Government of India circulated proposed amendments to the Consumer Protection (E-Commerce) Rules, 2020 (“E-Commerce Rules”) which...

You May Also Like

News

Rajesh Kumar* doesn’t have many enemies in life. But, Uber, for which he drives a cab everyday, is starting to look like one, he...

News

By Aroon Deep and Aditya Chunduru You’re reading it here first: Twitter has complied with government requests to censor 52 tweets that mostly criticised...

Advert

135 job openings in over 60 companies are listed at our free Digital and Mobile Job Board: If you’re looking for a job, or...

News

Google has released a Google Travel Trends Report which states that branded budget hotel search queries grew 179% year over year (YOY) in India, in...

MediaNama is the premier source of information and analysis on Technology Policy in India. More about MediaNama, and contact information, here.

© 2008-2021 Mixed Bag Media Pvt. Ltd. Developed By PixelVJ

Subscribe to our daily newsletter
Name:*
Your email address:*
*
Please enter all required fields Click to hide
Correct invalid entries Click to hide

© 2008-2021 Mixed Bag Media Pvt. Ltd. Developed By PixelVJ