Reliance Industries’ digital services business reported operating revenues of Rs 13,609 crore for the quarter ended March 31, 2019 (Q4FY19), reporting a 62% year-on-year increase and 10.6% growth over the last quarter. The company reported 12.8% growth over the last quarter in consolidated EBIT to Rs 2,665 crore.

Subscribers and ARPU this quarter

  • Subscriber base as on March 31, 2019 was 306.7 million, up 64% YoY
  • Net subscribers additions during quarter was 26.6 million, slightly lower than net additions of 27.8 million in the previous quarter, up 0.4% YoY
  • On an average Jio added over 10 million net subscribers per month in FY18-19
  • Gross additions were 33.2 million after disruption in the previous quarter due to new KYC process
  • Jio carried 71% of 4G data traffic in country during CY18
  • The company said usage metrics on JioPhone were comparable to smartphone users
  • Monthly churn of 0.75%
  • Monthly ARPU Rs 126.2 per subscriber during the quarter, down from Rs 130 per user in the previous quarter
  • JioSaavn has over 45 million songs in 15 languages
  • JioTV has over 630 channels with live and catch-up content, JioCinema has content across 11 languages including from Disney, Eros Now, and ALT Balaji

Jio metrics

  • Wireless data traffic of 956 crore GB in the quarter, up 89% YoY and up from 864 crore GB last quarter
  • Voice traffic during the quarter of 72,414 crore minutes, almost doubled YoY (95% increase), and up from 63,406 crore minutes last quarter
  • Average data consumption per user per month was 10.9 GB (10.8 GB last quarter)
  • Average voice consumption of 823 minutes per user per month (up from 794 minutes last quarter)
  • Video consumption drove most of the usage, increasing to over 500 crore hours per month (up from 460 crore hours)
  • JioPhone Monsoon Hungama offer (by Reliance Retail)with enriched app store has continued to drive first time data users to Jio network


  • JioGigaFiber services for home broadband, entertainment, smart home solutions, wireline and enterprise is being rolled out in 1600 cities, beta trials are ongoing across the country
  • Reliance’s open offer for Hathway, GTPL Hathway and Den Networks are now complete, it now holds 72% and 78.1% in Hathway Cable and Den Networks respectively

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