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Updated: RBI says user needn’t pay handling fees for online movie ticketing: RTI

Update, 25 March: Pallav Narang, Partner at CNK RK, told MediaNama, "The RBI has merely said that it has not provided a separate authorization to the portal to collect such fees. This does not mean that the fee is automatically ultra-vires, the RBI is merely stating the situation as it exists right now. With respect to MDR charges, while the existing circular limits such charges it does not preclude the merchant from levying additional charges and recovering them from the customer." Previously, 18 March: Update: BookMyShow told MediaNama that the handling charges are usually levied only on movie tickets and not on events seen in the Activities tab. Earlier today: The RBI has said that a user need not pay extra fees (usually the service’s handling charges) to book online movie tickets (specifically on BookMyShow), in response to an RTI…

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I'm a MediaNama alumna from 2015-16 (remember TinyOwl?) now back to cover e-services like food and grocery delivery, app based transport and policies, platforms and media in India.

MediaNama’s mission is to help build a digital ecosystem which is open, fair, global and competitive.

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