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NAMA Digest 3: Developments at WhatsApp, Paytm, BSNL, Grofers and more

Messaging services WhatsApp claimed in a blog post that its business platform ‘WhatsApp Business’ has gathered 5 million partners within a year of its launch. WhatsApp will become available on web & desktop with these features: Quick replies: Ready answers to commonly asked questions, to be accessed with a “/” to see the options Labeling contacts and chats to increase access and to organize Sort chat lists by unread messages, groups or broadcasts ** Workplace messaging service Slack has over 10 million daily active users (DAUs), reports Reuters. Paid customers on Slack have risen 50% over the past 5 years to over 85,000. Slack’s closest competitor is Microsoft Teams, a free chat service for Microsoft Office 365’s users, which reportedly has 329,000 organizations using the service. Tech Google, Amazon, Facebook spent a combined $48 million into lobbying US government officials…

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