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NAMA Digest 4: Developments at Amazon, Swiggy, Uber, Spotify and more

By Trisha Jalan and Sneha Johari Amazon has reduced its seller commissions by 35% for fashion sellers and 50% for some FMCG categories to increase sales from independent sellers, reports the Economic Times. Last week, we reported that over a dozen small sellers had exited or suspended their accounts on Amazon since they were unable to manage deliveries and logistics on their own, after the new FDI in e-commerce policy came into effect on February 1. * Swiggy has launched Swiggy Stores, a service through which users can buy fruits and veggies, groceries, flowers, health items and supplements, pet food, meat etc, and get it delivered in an hour, reports the Economic Times. This service is piloting in Gurgaon with 3,500 stores. Swiggy claims to do 28 million orders monthly and has a fleet of 125,000 ‘active’ delivery personnel. Swiggy has also acqui-hired Kint.io which uses ‘deep learning and computer vision’ to identify objects in a video to boost its own capabilities. The founding members of Kint.io - Pavithra Solai Jawahar and Jagannathan Veeraraghavan - will join Swiggy. * The RBI is looking into bringing payment gateways under its regulation, RBI governor Shaktikanta Das said last week. The central bank will release a draft of these regulatory guidelines for consultation. * Uber India users and drivers can now call each other without a mobile network, over VOIP using an internet connection, reports BGR. This option is in addition to the regular cellular calls that both can make. This, of course,…

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I'm a MediaNama alumna from 2015-16 (remember TinyOwl?) now back to cover e-services like food and grocery delivery, app based transport and policies, platforms and media in India.

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