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WhatsApp bugs delete users’ messages, leak previous owners’ info

WhatsApp has been hit by two bugs: users losing their older messages, and the other one leaking chats of the previous owner of the number, reports The Hindustan Times.

MediaNama has reached out to WhatsApp seeking more information, and will update the story when we hear from them.

WhatsApp sent us the following statement, “We are aware of this bug and are working on a fix for the users who have encountered this issue.” – WhatsApp spokesperson

According to the HT report, Android users complained that they were unable to retrieve their older chats which had disappeared. The report speculates that this happened due to WhatsApp’s decision to delete chat backups which had not been updated for over a year. These backups were deleted from Google Drive, where they were stored.

In a statement to HT, WhatsApp promised to roll out a solution for users who lost their chats and information, but is yet to address the other bug which has raised concerns related to data privacy and security.

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Abby Fuller, an employee of the Amazon Web Services, shared how she could access the WhatsApp chat history of the former owner of that SIM. She said that this was a new SIM on a new phone, and therefore the chats couldn’t have been restored from a backup.

Blocked contacts messages bug

In May 2018, a bug rendered the blocking feature of WhatsApp ineffective. The bug allowed privately blocked accounts to send messages to those who had blocked them. The blocked users, due to the bug could also see the person’s profile picture and their status updates. The bug was reported in both Android and iOS. At that time, WhatsApp had promised to fix the bug in its next update.

Read our WhatsApp coverage here.

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