wordpress blog stats
Connect with us

Hi, what are you looking for?

Updated: WhatsApp appoints Abhijit Bose as India head

WhatsApp has appointed Abhijit Bose as its India head. He will build the WhatsApp office in Delhi NCR (Gurgaon), WhatsApp’s only office outside the US as of now. He will join WhatsApp in early 2019.

A company statement says Bose “and his team” will work on WhatsApp Business, which was launched this year and now has 1 million users. Bose joins the company from payments firm Ezetap where he was CEO, and which he also cofounded.

Bose’s appointment comes after continued government pressure on the company to set up an office in the country. During WhatsApp CEO Chris Daniels’ visit to India just two months ago, the IT Minister RS Prasad told him that WhatsApp needs to have an Indian office and cooperate with law enforcement to prevent the misuse of the app. Around the same time, MeitY had told WhatsApp that it could go ahead with its payments service only after setting up an office and team. There has also been widspread backlash against WhatsApp with regard to the platform’s alleged role in multiple incidents of lynchings in the country trigerred by misinformation spread on the platform.

WhatsApp has been facing regulatory hurdles from the RBI over its data localisation directive that all payments related data be stored locally. The confusion was compounded by the draft Data Protection Bill, 2018, which has its own localisation norms. WhatsApp announced in October that it had developed a system to store payments data locally in the country. However, the RBI has still not given a green light to WhatsApp, it has not issued clarity on the authorities’ localisation policy.

Damage control?

Between the multiple lynchings and now, WhatsApp has tried a few things:

  • It hired Komal Lahiri as the WhatsApp grievance officer for India, she is based out of the US
  • It launched a campaign with Jio to spread awareness on fake news in a few states
  • It rolled out a beta feature which detects suspicious links on the platform

Also read: Exclusive: Government makes notices to WhatsApp, responses public

This story has been updated with contextual information about WhatsApp’s operations in India.

Advertisement. Scroll to continue reading.

MediaNama’s mission is to help build a digital ecosystem which is open, fair, global and competitive.



By Rahul Rai and Shruti Aji Murali A little less than a year since their release, the Consumer Protection (E-commerce) Rules, 2020 is being amended....


By Anand Venkatanarayanan                         There has been enough commentary about the Indian IT...


By Rahul Rai and Shruti Aji Murali The Indian antitrust regulator, the Competition Commission of India (CCI) has a little more than a decade...


By Stella Joseph, Prakhil Mishra, and Surabhi Prabhudesai The recent difference of opinions between the Government and Twitter brings to fore the increasing scrutiny...


This article is being posted here courtesy of The Wire, where it was originally published on June 17.  By Saksham Singh The St Petersburg paradox,...

You May Also Like


WhatsApp addressed grievances related to abusive or harmful behaviour while Facebook and Instagram looked into content related to a range of topics like impersonation,...

MediaNama is the premier source of information and analysis on Technology Policy in India. More about MediaNama, and contact information, here.

© 2008-2021 Mixed Bag Media Pvt. Ltd. Developed By PixelVJ

Subscribe to our daily newsletter
Your email address:*
Please enter all required fields Click to hide
Correct invalid entries Click to hide

© 2008-2021 Mixed Bag Media Pvt. Ltd. Developed By PixelVJ